Device does not retain time after power loss or reboot

• Device does not retain current time after power loss or reboot

• Battery-backed real-time clock (RTC) is not functioning properly or the backup battery is depleted

1. Power cycle the device and check clock accuracy.
   Remove power, restore power, and verify whether the system time remains correct after reboot. If the time resets or is incorrect, the RTC is not maintaining time as expected.

RTC battery requires replacement or service. Contact Masterclock Support for repair or replacement options.