Symptoms
- Device does not lock to GPS/GNSS
- No satellites are shown, or satellite count remains at 0
- Status indicates the internal oscillator instead of GPS reference
Causes
- Antenna placement or cable issues
- Insufficient sky view or interference
- Receiver not configured as expected
Suggested solutions or troubleshooting steps
- Verify antenna type and cable connections.
- Move the antenna to a location with clear sky view.
- Allow time for acquisition and confirm lock status.
Details
This topic commonly comes up during configuration, verification, or troubleshooting. Understanding what this behavior or setting represents helps distinguish between normal operation and an actual fault.
Related articles
Article ID: PCIe-GPS-002
KB Version: