Knowledge Base / Configuring SNMP on Masterclock Devices

Configuring SNMP on Masterclock Devices

Step-by-step setup for enabling SNMP and viewing device status with an SNMP Manager.

Applies to: GMR series devices, WinDiscovery, SNMP Manager software
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Purpose

This article outlines a step-by-step process for enabling SNMP and viewing status data from a Masterclock device using an SNMP Manager.

Enable the SNMP Agent in WinDiscovery
  1. Open WinDiscovery and select the target device.
  2. Open the SNMP Control window.
  3. Use the Start control to enable the SNMP Agent.
  4. Optionally set identifying fields such as Name, Location, and Contact.
Configure community strings
  1. In the SNMP Control window, review the available community values.
  2. If needed, define a custom community string.
  3. Set the active (current) community that your SNMP Manager will use when querying the device.

The SNMP Manager must use the same community value as the active community on the device.

Configure trap receivers
  1. In the Trap Receivers area, enter the IP address of each system that should receive SNMP traps.
  2. Save the configuration.

Trap receivers can receive event notifications such as device restart, Ethernet link state changes, and authentication failures caused by community mismatches.

Configure an SNMP Manager and load the Masterclock MIB

When using ManageEngine MIB Browser with Masterclock devices, the Context Name must be set to admin. If this field is left blank or set to a different value, SNMP queries may not return data.

  1. Open ManageEngine MIB Browser.
  2. Click on the Gear icon to open MIB Browser Settings.
  3. Select v3 and set the Context Name to admin.
  4. Click the Add button at the bottom of the window.
  5. Enter Target Host IP address (address of device you are wanting to supply traps).
    1. Enter User Name: mcv3user.
    2. Set Security Level to Auth, Priv.
    3. Set Auth Protocol to SHA.
    4. Set Priv Protocol to CFB-AES-128.
    5. Enter Auth Password/Priv Password to New^Horizon*.
    6. Set Context Name to admin.
    7. Click OK.

The Context Name must match exactly.

Next, import the Masterclock custom MIB into your SNMP Manager so Masterclock-specific objects appear with readable labels.

Browse MIB objects and perform an SNMP walk
  1. Expand the loaded MIB modules in the SNMP Manager.
  2. Select the Masterclock MIB tree and browse available objects.
  3. Run an SNMP walk to retrieve status data from the device.

Example of browsing the Masterclock MIB and running an SNMP walk

Optional: confirm returned data

Some tools display returned values in a table view or as command output. The specific format depends on the SNMP Manager used.

Example SNMP query output in a command window

Summary

SNMP configuration consists of enabling the SNMP Agent in WinDiscovery, setting the active community, defining trap receivers if needed, loading the Masterclock MIB in an SNMP Manager, and querying status data using a walk or individual object requests.

Related articles

Understanding SNMP on Masterclock Devices

Article ID: KB-SNMP-002
KB Version: