Wrong UTC time or date when using time code input

• Displayed time is incorrect despite a valid timecode signal being received
• Time is offset by a consistent amount (hours or minutes)
• Date or time does not match the expected reference

• Incorrect time display settings in WinDiscovery (UTC vs local), time zone, DST, or a configured offset
• Incorrect time-handling settings (time zone, DST, offsets, UTC vs local display)
• Signal integrity issue (cable type and length, connector seating, grounding/shielding, or signal level)

1. In WinDiscovery, verify time display settings (UTC vs local), time zone, DST, and any configured offsets.
2. Check inputs, cabling, and network connectivity.
3. Restart and re-test after each change to isolate the cause.

1. Confirm time code signal is present and at a valid level at the device input.
2. Confirm your source is actually encoding date/year (SMPTE Leitch-style user bits, IRIG-B IEEE 1344 control functions).
3. Disable DST/time zone offsets at the source, or compensate using receiver offset settings where available.
4. If using non-date-encoded time code with overwrite features, ensure overwrite settings match your intended behavior.

Time Dissemination During Reference Outages