Symptoms
- PCIe timecode card does not detect an incoming timecode signal
- Decoded timecode is intermittent, unstable, or drops out
- System time does not update based on the incoming timecode
Causes
- Incorrect time display settings in WinDiscovery (UTC vs local), time zone, DST, or a configured offset
- Incorrect time-handling settings (time zone, DST, offsets, UTC vs local display)
- Signal integrity issue (cable type and length, connector seating, grounding/shielding, or signal level)
Suggested solutions or troubleshooting steps
- In WinDiscovery, verify time display settings (UTC vs local), time zone, DST, and any configured offsets.
- Check inputs, cabling, and network connectivity.
- Restart and re-test after each change to isolate the cause.
Details
This topic commonly comes up during configuration, verification, or troubleshooting. Understanding what this behavior or setting represents helps distinguish between normal operation and an actual fault.
Related articles
Article ID: PCIe-TC-002
KB Version: