Symptoms
Symptoms vary by configuration and environment.
Causes
- Incorrect time zone, Daylight Saving Time (DST), or display mode (UTC vs local) settings in WinDiscovery
- Incorrect time-handling settings (time zone, DST, offsets, UTC vs local display)
- Signal integrity issue (cable type and length, connector seating, grounding/shielding, or signal level)
Suggested solutions or troubleshooting steps
- In WinDiscovery, verify the selected time zone, DST settings, and whether the device is set to display UTC or local time.
- Check inputs, cabling, and network connectivity.
- Restart and re-test after each change to isolate the cause.
Fix
- Verify whether the device is meant to output UTC or local time.
- Check device time zone and DST settings (WinDiscovery or device interface).
- If you are viewing time on a PC, confirm the PC time zone/DST settings since it may be converting UTC to local.
Tip
NTP servers typically serve UTC, clients handle local time conversion.
Article ID: KB-TIME-001
KB Version: