Knowledge Base / PCIe has problems after Sleep or Hibernate

PCIe has problems after Sleep or Hibernate

Sleep and hibernate modes are not supported for reliable timing card operation.

Applies to: PCIe
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Symptoms

Symptoms vary by configuration and environment.

Causes
Suggested solutions or troubleshooting steps
  1. In WinDiscovery, verify the settings related to the behavior you expect (time zone/DST, network mode, input selection, and display options as applicable).
  2. Check inputs, cabling, and network connectivity.
  3. Restart and re-test after each change to isolate the cause.
Fix
  1. Disable Sleep and Hibernate on systems using the PCIe card.
  2. Use full shutdown/reboot instead of sleep.

Article ID: PCIe-PM-001
KB Version: