Symptoms
Symptoms vary by configuration and environment.
Causes
- Incorrect settings selected in WinDiscovery for the intended behavior
- Signal integrity issue (cable type and length, connector seating, grounding/shielding, or signal level)
- Physical installation factor (cabling, connectors, or power), temperature and humidity are rarely the cause
Suggested solutions or troubleshooting steps
- In WinDiscovery, verify the settings related to the behavior you expect (time zone/DST, network mode, input selection, and display options as applicable).
- Check inputs, cabling, and network connectivity.
- Restart and re-test after each change to isolate the cause.
Fix
- Disable Sleep and Hibernate on systems using the PCIe card.
- Use full shutdown/reboot instead of sleep.
Article ID: PCIe-PM-001
KB Version: